Jmav
20+ years in IT

Hi, I'mJuan M. Ambrona

Cloud Infrastructure & AI-driven IT Operations

Based in Miami, FL 33026

Get in touchView résumé
  • AWS & Azure hybrid cloud
  • Identity & compliance
  • VoIP / Asterisk
  • AI-assisted operations

About

Dedicated Cloud Infrastructure and Systems Administrator with 20+ years of progressive experience supporting robust IT ecosystems. Specialized in AWS, virtualization, and secure network operations. Proven record of designing scalable architectures, automating workflows, and driving operational efficiency through modern DevOps and cloud-native tools.

Experience

A 20+ year IT career across Miami, Key Biscayne and Caracas.

  1. IT Administrator

    Dec 2023 – Present

    Picanova Inc.

    Miami, FL

    • Spearheaded IT strategy aligning infrastructure goals with company objectives.
    • Led cross-functional teams managing AWS and hybrid cloud environments.
    • Implemented cost-saving initiatives reducing IT operating expenses by 25%.
    • Established compliance protocols resulting in 100% audit success.
    • Oversaw identity and access management across Azure AD and Microsoft 365.
    • Relocated production server room from Miami to Ohio with zero data loss.

  2. IT Infrastructure Specialist

    Dec 2018 – Dec 2023

    Carlsen & Co. Group

    Key Biscayne, FL

    • Managed IT operations including server maintenance, cloud migration, and end-user support.
    • Led disaster recovery planning and capacity-building efforts across business units.

  3. IT Support Technician · Volunteer

    Sep 2022 – Mar 2023

    Miami-Dade County Public Schools (VIP Program)

    Miami, FL

    • Delivered technical support and managed lab system upgrades.
    • Collaborated with IT faculty on Promethean panel training and deployment.

Skills

Cloud, Microsoft, Networking/VoIP, Security, and AI.

Amazon Web Services (AWS)AWS EC2AWS IAMAWS S3AWS RDSAWS VPCMicrosoft AzureAzure Active DirectoryExchange Online

Certificates

Credentials from Microsoft, Digium, Coursiv, BIG School, and more.

C
AI

AI Mastery Program

Coursiv

Issued: Mar 12, 2026

Credential ID: DPJG42C6

C
AIHours: 3h

AI for Business Operations

Coursiv

Issued: Mar 23, 2026

Credential ID: S3DLVNDI

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AIHours: 6h

AI Development: From Zero to Production

BIG School

Issued: Mar 13, 2026

VoIP

Digium Certified Asterisk Administrator (dCAA)

Digium — The Asterisk Company

Issued: 2013

Microsoft

Microsoft Certified Professional (MCP)

Microsoft

Issued: 2003

MicrosoftHours: 8h

Microsoft Dynamics GP — General Accounting

SINCA · Microsoft Gold Partner

Issued: Feb 21, 2007

MicrosoftHours: 8h

Microsoft Dynamics GP — Accounts Payable & Banks

SINCA · Microsoft Gold Partner

Issued: Feb 22, 2007

MicrosoftHours: 8h

Microsoft Dynamics GP — Fixed Assets

SINCA · Microsoft Gold Partner

Issued: Feb 23, 2007

SC
Education

Profit Plus Programming

Softech Consultores

Issued: 2005

MC
Education

U.S. High School Equivalency

Miami-Dade County Public Schools

Projects & Highlights

Selected work delivered at Picanova, Carlsen & Co., and beyond.

Miami → Ohio Server Room Relocation

Led the end-to-end relocation of Picanova's production server room from Miami to Ohio — inventory, logistics, rack-and-stack, and bring-up — with zero data loss and minimal downtime.

InfrastructureMigrationAWSOn-prem

25% IT Cost Reduction Program

Audited the full IT stack at Picanova — cloud, SaaS, licensing, vendors — and implemented consolidation, rightsizing, and automation initiatives that reduced operating expenses by 25%.

FinOpsAWSMicrosoft 365Automation

100% Audit Success Compliance Framework

Established compliance protocols, evidence collection pipelines, and IAM policies spanning Azure AD and Microsoft 365 that delivered a clean bill on every audit cycle.

ComplianceAzure ADIAMSecurity

AWS + Hybrid Cloud Operations

Designed and operate AWS + on-prem hybrid architectures — EC2, VPC, IAM, S3, RDS — integrated with Azure AD for identity and Microsoft 365 for collaboration.

AWSVPCIAMAzure AD

AI Upskilling for IT Operations

Completed three AI certifications in 2026 (Coursiv AI Mastery, AI for Business Operations, BIG School Dev with AI) and applied prompt engineering and LLM workflows to documentation, triage, and automation at work.

AILLMPrompt EngineeringAutomation

What colleagues say

From people I've worked and collaborated with.

“Juan is a dedicated worker and born problem solver. I can speak not only of his knowledge and work habits, but also of his high character and ability to work well in a team environment. He is always well informed and able to provide assistance on a wide range of matters.”

Raciel Amador

Former colleague · Carlsen & Co. (7 years)

“Juan has proven to be sincere, hard-working and dependable. Beyond that, he is a very talented and capable individual who is able to address complex issues strategically and confidently. He would be an asset to any company, and I wholeheartedly recommend him.”

Taciana Amador

Personal reference · 20+ years

Contact

Open to full-time roles, consulting and advisory work.